‘We work with individuals, families and communities both to prevent and reduce harm, to promote recovery, and to challenge the inequalities linked to alcohol and drug misuse’.
‘To provide alcohol and drug services that we are proud of; services that value people and achieve change’.
Improving Lives: we believe in real and sustained change for individuals, families and communities. We build change through responsive local services, where every engagement counts towards a meaningful individual recovery experience.
Effective Engagement: we are connected to our stakeholders. We listen and respond to our beneficiaries, partners, communities and workforce in order to continually improve services, experiences and outcomes.
Exceeding Expectations: we have high expectations of what our beneficiaries and workforce can achieve together. We demonstrate this commitment through our work on customer service, diversity, leadership, and performance
Maintaining Integrity: we are honest and realistic about the multiple issues that contribute to alcohol and drug misuse. This pragmatic and understanding approach helps us in our work to overcome these challenges and develop practical solutions together.
Established in 1971, Lifeline is a registered Charity with forty years experience of managing drug and alcohol services. Lifeline currently provides a diverse range of services including recovery and peer mentoring, harm minimization, day programmes, prescribing and shared care, community detoxification services, criminal justice and prison initiatives, family work and services for young people. Geographically our services are spread across Yorkshire, the North East, the North West, London and the Midlands, working within diverse towns, cities and villages.
We support a workforce of 1473 staff, over 1000 volunteers, and increasing numbers of peer mentors. Our income is generated via grants and local contracts and a variety of small local or specialist scheme funds.
Lifeline works closely with communities and localities, and produces educative and digital material designed to encourage access to help. We also work to educate professionals in allied sectors and the general public on substance misuse.
Lifeline’s Annual Review 2016 can be found at http://lifelineannualreview16.co.uk/
Lifeline’s Modern Slavery Statement can be found by clicking here.